Frequently asked questions
The questions parents actually ask us, answered plainly.
Is this legit?
Who we are and what we can actually back up.
Is this really used in schools, or is that just an ad claim?
Murid Murid is a Math and Science practice platform built specifically for Malaysian students aged 11–15. Our question bank is mapped to the KSSM/KSSR curriculum and built by AI tutors, a team of qualified teachers, and a contributing teacher community, so what your child practises at home closely tracks what's happening in class.
Are the numbers in the ad actually real?
Yes. Our results are backed by real offline student data and learning outcomes.
As an early-stage platform, we're still building up our public usage numbers, but we believe the most meaningful proof is your child's own progress. From Day 1, your child will complete a diagnostic assessment, giving you a clear baseline report card. From there, you can see their improvement through real, personalised progress data, not just marketing claims.
Is this a Malaysian company?
Yes. Murid Murid is built specifically for Malaysian students, with content designed entirely around the local KSSM/KSSR Math and Science curriculum.
If it's this good, why haven't I heard of it before?
Because we're still relatively new in the online space and much of our track record so far has been built offline rather than through mass-market advertising.
We've deliberately focused first on getting the learning experience and results right, starting with Math and Science, two of the most important subjects for students progressing into the Science stream. Now, we're starting to bring that experience to more families online.
And rather than asking you to take our word for it, you can try it yourself with our 7-day free trial.
Is it right for my child?
What we cover, and who we built it for.
Does it cover my child's exact syllabus and school type (SK, SJKC, or SJKT)?
We currently specialise in Math and Science, covering the KSSM/KSSR curriculum for students aged 11–15 (upper primary through Form 3).
Only Math and Science? Isn't that too narrow?
That's a deliberate choice. Form 3 stream selection is decided largely by Math and Science results, so we chose to go deep on the two subjects that can have the biggest impact on a child's future academic pathway.
But this is just the beginning. We're already working towards expanding into more subjects and learning areas over time, so stay tuned. There's more to come.
Is this just for exam prep, or does it help with everyday schoolwork too?
It's more than exam prep. We start with an AI diagnostic to find your child's real level. Even if they're 15 but their foundation is stuck at a 12-year-old level, we specifically fill in every gap between ages 12 and 15, so they can keep up with both daily coursework and exams.
Does it actually work?
How we teach, and how you can check for yourself.
Do kids actually improve using this?
We offer a 7-day free trial: Day 1 produces a diagnostic report and starting score, and our goal is a visible change in your child's Math and Science performance within that first week, proven with their own data, not a single glowing testimonial.
Is this just another quiz app, or does it actually teach?
It actually teaches. When your child gets a question wrong, we don't just show them the correct answer and move on. We help them understand where they went wrong and how to approach the problem differently, through clear written explanations and step-by-step video walkthroughs.
The goal isn't to memorise answers. It's to help your child understand the concept well enough to solve the next question on their own.
How is this different from free YouTube tutorials or past-year papers?
The difference is "anytime, anywhere" plus "built for your child specifically." A YouTube video or a past-year paper is fixed content for everyone. Murid Murid first diagnoses your child's real level, then dynamically serves questions matched to it, so those idle moments waiting for food or on the commute become 10–20 practice questions, with no need for you to manually assemble past-year papers every week.
Is there real evidence of grade improvement, not just marketing claims?
Yes, and you don't have to take our word for it.
Your child starts with a Day 1 diagnostic to establish their baseline in Math and Science. Over the 7-day trial, you can track their progress and compare their before-and-after results for yourself.
So instead of relying on someone else's success story, you get to see the evidence in your own child's performance.
Does it adapt to my child, or does every student see the same questions?
It adapts. Before day one, your child answers a short survey about their daily habits and routines, which gives us an early read on their learning style: visual, audio, a mix of both, or needing one-on-one guidance. Combined with the AI diagnostic on real ability (even if a 15-year-old's foundation is only at a 12-year-old level), we specifically close the gap across ages 12 to 15, rather than handing every student the same set of questions.
How much daily use does it take to see results?
Just make use of the screen time your child already spends (waiting for food, on the commute) for 10 to 20 questions, building a simple "practice first, then screen time" habit. No need to carve out extra hours.
What does it cost?
The trial, the subscription, and what is included.
What does it actually cost? The ad doesn't say.
You get a fully free 7-day trial. After that, subscriptions start from RM29.90/month (discounted from RM49.90/month).
Is the "free trial" actually free, or do I need to enter a card first?
The trial itself costs nothing. As with any App Store or Play Store subscription trial, your Apple or Google account needs a payment method on file. That's a standard platform requirement, not something we add on top. Cancel within 7 days and you won't be charged anything.
If it's this cheap or free, what's the catch?
There isn't one. No hidden fees, no surprise charges.
Past-year papers and all the subjects we currently offer are included. We simply want parents to have an affordable way to see real learning progress before deciding if it's right for their child.
What's the difference between the free and paid versions?
The 7-day trial gives full access to every feature. After the trial, it becomes a paid subscription starting from RM29.90/month (regular price RM49.90/month).
Monthly, yearly, or a one-time payment?
We offer Monthly, Yearly, and Lump-sum payment options, and support Auto-renew, so you can pick whichever suits your family.
Will it auto-renew and catch me off guard?
Auto-renew is supported, but we always send a reminder and billing notice ahead of every renewal, so you won't be charged without warning.
Are past-year papers or extra subjects billed separately?
No. Past-year papers and every subject we offer are included in your subscription, with no hidden add-on charges.
Can one subscription cover more than one child?
Yes, one subscription can cover multiple siblings. That said, we recommend giving each child their own account, so we can diagnose their real level and personalise their questions individually. The results are more accurate that way.
Where do the questions come from?
Who writes them, and what is in the bank.
Who writes the questions, and can I trust them?
Our question bank is built using a combination of AI Tutor, qualified teachers and our wider teacher community and every question is reviewed and verified by humans before it reaches your child.
That means we can offer a wide variety of practice questions while still maintaining the quality, accuracy, and relevance parents expect.
Are real past-year exam papers included?
Yes, we include genuine past-year exam papers, currently focused on Math and Science.
Do you only cover the popular subjects, leaving the smaller ones out?
We currently focus on Math and Science, the two subjects that determine whether a child can take up the Science stream in Form 4 and 5. Additional subjects will be rolled out over time.
Is it safe, and can I see what they are doing?
Ads, chat, the leaderboard, and your parent report.
Is it safe for my child to use unsupervised? Any ads or inappropriate content?
There are no ads in the app at all. In-app chat is strictly between your child and our own support/teaching team. There is never any inappropriate content.
Do the leaderboard or quiz-battle features expose my child's personal info?
In Quiz Battle and the leaderboard, you can choose whether your child's name is shown publicly or kept hidden. The choice is entirely yours.
Can I see my child's actual progress and report card?
Yes. Any day your child practises, we send a score report straight to you. From Day 1, you'll know exactly how many questions they got right in the AI question bank, and whether their level sits in the top, middle, or lower band for their age group.
Could my child accidentally trigger an ad or an extra charge?
No. There are no ads in the app at all, and there are no hidden add-on purchases beyond the subscription, so there's no risk of an accidental extra charge.
Support and alternatives
Getting help, and how we compare.
If the app has a problem, will support actually respond?
Yes. In-app chat connects directly to our support team, so parents and children can raise any issue and get a response.
Why is this better than Pandai, JomStudy, or the free BACFlix network?
Other platforms spread their effort across every subject. We put all of ours into Math and Science, the two subjects that actually decide stream selection and future science-track competitiveness: AI level diagnosis and gap-filling, learning-style personalisation, real-time parent report cards. Everything is built around these two subjects, rather than covering everything at a shallower depth.
Still have a question?
Email us at hello@murid-murid.com and a real person will answer.